Security Crisis LLC (SCLLC) does not offer a refund or exchange on any trainings purchased on this website. Exceptions to this rule are as follows: 

  • You did not receive the purchased item you paid for.
  • You did not receive all of the items listed in the description product.

Please contact us for assistance if you experience any issues receiving or downloading our products. If one of the two exceptions above apply, your request for a refund will be reviewed and we will send you an email to notify you that we have received your request. We will also notify you whether your request for a refund is approved or denied.